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Privacy Policy


Last updated: March 31, 2026

Insight Active Consulting operates the www.fgdlab.com website.


​Introduction 

FGD Lab (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Indonesia Personal Data Protection Law (UU PDP No. 27/2022).
 

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you use our website (www.fgdlab.com) and our services.

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Data Controller
 

FGD Lab is the Data Controller responsible for your personal data.


Contact details:
Email: anjan.sinha@fgdlab.com
Address: PT Insight  Active Consulting, 2F, Radio Dalam Square, Jl. Radio Dalam Raya, Gandaria Utara, Kebayoran Baru, Jakarta Selatan 12140

Phone: +62-8119770115

For any data protection queries, you may contact us at the details above.

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Log Data
 
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
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Personal Data We Collect


We may collect the following categories of personal data:

a. Information you provide directly

  • Name

  • Email address

  • Phone number

  • Company / organization

  • Any information submitted via forms, surveys, or uploads

b. Automatically collected data

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Cookies and tracking technologies

c. Research-related data (if applicable)

  • Responses to surveys, interviews, or focus group discussions

  • Audio/video recordings (with explicit consent)

 

Legal Basis for Processing (GDPR)
 

We process your personal data based on the following legal grounds:

  • Consent – when you voluntarily provide data or agree to cookies/marketing

  • Contractual necessity – to provide services you request

  • Legitimate interests – to improve our services and website

  • Legal obligations – where required by law

 

Purpose of Data Processing
 

We use your data to:

  • Provide and manage our services

  • Respond to inquiries and communicate with you

  • Conduct research and analysis

  • Improve website functionality and user experience

  • Send updates or marketing communications (with consent)

  • Comply with legal and regulatory obligations

 

Cookies and Tracking Technologies
 

We use cookies and similar technologies to:

  • Ensure website functionality

  • Analyze traffic and usage

  • Support marketing and analytics

You can manage your cookie preferences via our cookie banner or your browser settings. Non-essential cookies will only be activated with your consent.

 

Data Sharing and Disclosure
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We may share your personal data with:

  • Service providers (e.g., hosting, analytics, communication tools)

  • Research partners (where applicable and anonymized where possible)

  • Legal or regulatory authorities (when required)

We ensure all third parties process your data securely and in compliance with applicable laws.

 

International Data Transfers
 

Your data may be transferred and processed outside Indonesia or the European Economic Area (EEA), including to countries that may not have equivalent data protection laws.

In such cases, we ensure appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs)

  • Contractual agreements ensuring data protection



Data Retention
 

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Typical retention periods:

  • Contact data: up to 3 years after last interaction

  • Research data: anonymized where possible or retained per project requirements

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Your Rights
 

Under GDPR and Indonesia PDP law, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Withdraw consent at any time

  • Request data portability

To exercise your rights, contact us at anjan.sinha@fgdlab.com

 

Data Security
 

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption and secure data storage

  • Access controls and authentication

  • Regular security monitoring

However, no system is completely secure, and we cannot guarantee absolute security.

 

Data Breach Notification
 

In the event of a data breach that poses a risk to your rights:

  • We will notify relevant authorities within required timelines (e.g., 72 hours under GDPR)

  • We will inform affected individuals where necessary

     

Children’s Privacy
 

Our services are not directed at individuals under the age of 13.
We do not knowingly collect personal data from children without parental consent.

 

Third-Party Links
 

Our website may contain links to external sites.
We are not responsible for their privacy practices.

 

Updates to This Policy
 

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.

 

Contact Us
 

If you have questions or requests regarding this Privacy Policy or your data, please contact:

Email: anjan.sinha@fgdlab.com
Address: PT Insight  Active Consulting, 2F, Radio Dalam Square, Jl. Radio Dalam Raya, Gandaria Utara, Kebayoran Baru, Jakarta Selatan 12140

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